In the Case of an Emergency, Dial 911.

In an emergency call 911 NOT Big Canoe Public Safety. You will be asked to provide your county (Pickens or Dawson) and your street address (not your lot number). Make sure your guests and tenants know this info. Big Canoe Public Safety will also arrive on scene even if it is a 911 call.

Big Canoe Public Safety is first responder in event of fire, but county also sends county fire truck(s). Air transport will be provided for medical emergencies, as determined by EMTs, and usually lands at the Big Canoe Playfield. Cost is paid by the patient and/or their insurance, and NOT by Big Canoe.

For Non-Emergency help, please call Big Canoe’s Public Safety at (706) 268-3376.

Non-Emergency Events 

1. Resident motor vehicle assistance: dead battery, locked vehicle, out of gas, and transport if car dies.

2. Unwanted wildlife inside your home

3. Help if you fall and can’t get up or have other mobility issues

4. If you are unable to reach your home due to weather (e.g. icy roads or downed trees), Big Canoe Public Safety may be able to transport you, and/or temporary shelter may be available at the Clubhouse on an emergency basis.

5. If you are lost on any of the Big Canoe trails please call Big Canoe Public Safety, if it is an emergency please dial 911.


To assist with emergency medical calls, property owners should place medical info and emergency contact info in a plastic bag in your refrigerator. That’s where the EMTs will look for it. Update your info at least annually or as needed. Medical info sheets and plastic bags are available in the Big Canoe postal facility and fire station.


There are emergency exits in Big Canoe. Learn the location of the emergency exit nearest you. They are shown on the maps handed out at the entrance gates. In an emergency, the gates will be unlocked, and Big Canoe Public Safety will inform residents which exits to use.

Additional Resources


A compiled list  of official resources to help you be better prepared for emergencies should they occur. Read more about emergency preparedness below.


A compiled list of local weather resources with alert sign-up options. The Big Canoe POA notification system is included in this list. 


Big Canoe is a gated community and access is managed. To learn more about property access, navigation, or moving trucks in Big Canoe, read more.
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